Frequently Asked Questions
Everything you need to know about your Skull and Bones experience.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is emailed as soon as your package departs our warehouse.
How do I return or exchange an item?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to order?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Skull and Bones, we prioritize quality and ethics. Our collections utilize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 30 minutes of placement by contacting our support team via live chat.